Melior consulting - Hospital Patient Advocacy: Getting Your Best Health Care: Real-World Stories for Patient Empowerment

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Getting Your Best Health Care: Real-World Stories for Patient Empowerment


This is a must-read book for patients and physicians. It contains a wealth of information and websites for patient self-advocacy. For physicians this book is about being maximally patient-centered. This is not just a one-time read but an excellent reference book to keep on your shelf or in your e-book. I hope this is only the first of many editions.

- Lester J. Hartman, MD, FAAP,
Senior Associate & Director for Quality Improvement & the Medical Home
Westwood/Mansfield Pediatrics
Instructor at Harvard Medical School


Ken Farbstein has written a lucid, insightful book that brims with useful information. This book should be an asset for any patient or advocate who is facing a medical crisis.

- Helen Haskell, Founder and President, Mothers Against Medical Errors


This book contains vital lessons from dozens of stories of both celebrities and every day people. The book is easy-to-read and absorb in advance of any health crisis. However, anyone in the midst of having to deal with a medical crisis can refer to the summary suggestions at the end of each chapter, and the chapter on using a professional advocate, for immediate guidance. There's everything from how to find the best Emergency Room, to suggestions for those living with chronic illness, everything from lessons learned in childbirth to how to pass on your wisdom to your heirs.

The book also draws lessons by telling the healthcare stories of Dr. Don Berwick, actress Farrah Fawcett, former President George W. Bush, comedian Art Buchwald, Dr. Jerome Groopman, Dr. Peter Pronovost, newsman Ed Bradley, former Rep. Geraldine Ferraro, and many others.

Melior Consulting is Massachusetts leading health care consulting organization in the areas of patient safety, quality medical care systems, designing for patient centered care, and cost containment . Contact Ken Farbstein for a consultation.



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