Melior Consulting Group - Managing Principal/Clients

Melior Consulting Group

About Us and Our Clients


Ken Farbstein

Managing Principal

Ken Farbstein

As the Managing Principal of Melior Consulting Group, Ken advises clinical and administrative leaders in hospitals, medical groups, health maintenance organizations, and state government on ways to improve medication safety and reduce costs through rapid cycle techniques. Most recently he helped CareGroup to win the $25,000 first annual Premier Award for Hospital Medication Safety. He has helped nine hospitals and a large HMO to reduce medication errors. Other clients include Beth Israel Deaconess Medical Center, the Joint Commission on Accreditation of Healthcare Organizations, Kaiser Permanente, Harvard Pilgrim Health Care, Japan’s Tohoku University, the Massachusetts Division of Medical Assistance, and the Institute for Healthcare Improvement.

Earlier, Ken served as a Manager of HMO Quality Improvement for the Massachusetts Division of Medical Assistance. Prior to that, he headed the Quality Resource Group in the Boston City Hospital system. In addition to his role as Director of the six-day process improvement course, he coached hundreds of clinicians and managers to cut costs and raise quality at Boston City Hospital, the Boston Specialty and Rehabilitation Hospital, and community health centers. He facilitated numerous process improvement teams and served as an internal consultant on a variety of initiatives.

Prior to that, Ken served as an internal consultant in quality improvement at Harvard Community Health Plan. He helped clinical and administrative leaders throughout the 14 health centers to achieve greater efficiency in Medical Records, Pharmacy, Laboratory, Mental Health, Medical Specialties, Internal Medicine, Mental Health, and billing functions. Before that, he advised executives on savings initiatives at the Massachusetts Department of Public Welfare.

Ken has published eight papers on health care and innovation in large organizations. He received an M.P.P. from Harvard's John F. Kennedy School of Government and an A.B. with departmental honors from Stanford University.

Our Clients

We have had the privilege of working with some of the best people in the most renowned healthcare organizations in America:

Hospitals and Hospital Systems

Anna Jaques Hospital

Beth Israel Deaconess Medical Center

Boston Medical Center & Boston City Hospital

Boston Specialty and Rehabilitation Hospital

CareGroup

Cambridge Public Health Commission (Cambridge and Somerville Hospitals)

Deaconess Glover Hospital

Deaconess Nashoba Hospital

Deaconess Waltham Hospital

Hebrew Rehabilitation Center

Mt. Auburn Hospital

New England Baptist Hospital

U. Mass Memorial Health Care


Managed Care Organizations and Medical Groups

Harvard Vanguard Medical Associates & Harvard Pilgrim Health Care & HCHP

HealthCare Associates

MassHealth (Medicaid)

Mid-Atlantic Permanente Medical Group, PC

Network Health


Other Organizations

The Bard Group

Changing Healthcare, Inc.

Connecticut Division of Income Maintenance

DMA Health Strategies

Faulkner & Gray, Inc.

Institute for Healthcare Improvement

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

The Long Term Care Data Institute & DataChron

Massachusetts Division of Medical Assistance (Medicaid)

Massachusetts Long Term Care Project

New Balance Athletic Shoe, Inc.

Public Health Division, City of Boston

Variagenics, Inc.


Human Service and Nonprofit Organizations

Boston Police Department

National Consumer Law Center

New York City Human Resource Administration

New York State Office for the Aging

U.S. Food and Nutrition Service